Customer Support
Customer Support
18 AI Solutions – Customer Support
By industry: Agriculture · Banking & Financial Services · Energy, Oil & Gas and Chemicals · Engineering and Construction · Government & Public Services · Healthcare & Life Sciences · Insurance · Legal Services · Manufacturing · Media & Entertainment · Mining · Retail · Trading · Transportation & Logistics
All AI solutions
5Analytics
The 5Analytics KI platform ADA is your operating system for AI. With it, you can develop, implement and integrate intelligent solutions in the shortest possible time.
More about 5Analytics
Founded in 2016 in Stuttgart, 5Analytics focuses on the integration of artificial intelligence into business processes. We help innovative companies that deal with topics such as digitization or industry 4.0.
Integration of artificial intelligence into business processes
Our core competency is the integration of artificial intelligence into business processes. For this purpose, we have developed a product that combines the scalability of Big Data solutions with the analytical capabilities of modern Analytics environments and can be easily integrated into existing system landscapes.
Advanced Analytics or Machine Learning
Apart from our product, we also provide our customers with advice and assistance. When it comes to implementing complex advanced analytics or machine learning projects, we can deliver results in the shortest possible time thanks to our many years of experience in the areas of Advanced Analytics, Big Data, BI and databases. Through our extensive experience in project management, we carry out projects professionally and purposefully.
- CEO
- Sebastian Klenk
- Founded
- 2017
- Headquarters
- Germany
Action.Ai
Solves the biggest problem in Intelligent Chatbotcreation – understanding the truemeaning of user requests.
More about Action.Ai
Action.ai’s technology enables industry-leading services to be launched without huge Capex or expertise in AI and Chatbots. We’re transforming business processes and user experiences.
- Headquarters
- UK
Botfuel
Build enterprise-grade chatbots fueled by conversational AI
More about Botfuel
Botfuel is a chatbot development platform designed to build second-generation enterprise chatbots. We have been working with international leaders from several industries to develop NLP technology and a bot SDK that fits enterprise constraints (from scalability to data privacy).
- CEO
- Javier Gonzalez
- Founded
- 2017
- Headquarters
- France
Cognicor
Automates Product queries, Customer on-boarding, servicing and more.
More about Cognicor
Our Cognitive Digital Assistant is customized and is modelled domain specifically to suit your requirements. Our Cognitive Digital Assistant could be your Financial Advisor or the best Trip Manager or your customer’s personalized Property Advisor. Read on to find out more about How CogniCor’s Virtual Assistant help your business.
CustomerMatrix
Helps relationship managers and line of business leaders to optimally manage account performance.
DigitalGenius
Add a layer of Artificial Intelligence to your Contact Center to Empower Customer Service excellence.
More about DigitalGenius
Brings practical applications of deep learning and AI to customer service operations. It analyzes incoming messages, predicts meta-data, routes cases, provides agents with accurate suggestions and automates responses.
- Headquarters
- UK
fred knows
Solve your customer’s issues in seconds. We enable your customers to get instant, self-service support through your own AI expert.
Gluru
Creating a conversational mind for your business knowledge
More about Gluru
Gluru is a unique & groundbreaking artificial intelligence that is the future of customer experience & knowledge management. It is able to autonomously maintain, manage and convert your business knowledge into the resolution of your customer goals while maintaining complete transparency to your business.
Put simply, Gluru is the future of productivity for your business.
If you would like to find out how our solution could benefit your company, simply send us an email at [email protected] and a member of our awesome sales team will get back to you.
- Founded
- 2013
- Headquarters
- United Kingdom
Hertzian
An affordable, scalable and highly accurate set of tools that allow you to isolate the feedback that matters the most.
More about Hertzian
Understanding the changing needs of your customers is key to driving your business forward. It’s now easier than ever to find out the exact wants and needs of your customers.
- Headquarters
- UK
Kasisto
KAI, the leading conversational AI platform for the finance industry
More about Kasisto
Kasisto is on a mission to enable financial institutions to attract, engage, support, and transact with their customers via human-like, intelligent conversations, anytime, anywhere. Kasisto’s conversational AI platform, KAI, powers omni-channel bots and virtual assistants with deep domain expertise across mobile apps, web, messaging platforms, and IoT devices.
Out of the box, KAI Banking is fluent in banking so bots and assistants can help customers manage money, track expenses, analyze spending, make payments, and more. With contextual and personalized conversations, they fulfill requests, solve problems, and predict needs in ways that are as natural as texting a friend. KAI-powered bots and assistants help customers do more with data-driven insights and actionable recommendations.
Built with the deepest AI portfolio in the industry, KAI is an agile platform with self-service tools to customize and continually improve consumer experiences and seamlessly add new features. As an SRI International spin-off, Kasisto leverages decades of artificial intelligence research and IP to create a full-stack, scalable, enterprise-ready platform.
Some of the world's most innovative financial institutions license KAI Banking including DBS Bank, Mastercard, TD Bank, Wells Fargo, among others.
- Founded
- 2017
- Headquarters
- United States
Parlamind
The artificial intelligent team member for your Customer Service. Gives your team more time for creating great experiences and more scalability.
More about Parlamind
We believe that every company on this planet wants to deliver a great experience to their customers and that a fantastic Customer Service Team creates this experience. Parlamind gives your team more time for creating great experiences and more scalability. Your artificial mind answers routine questions autonomously and assists its human co-workers.
- CEO
- Christian Wolf
- Headquarters
- Germany
Salesforce Einstein
Deliver predictions and recommendations based on your unique business processes.
More about Salesforce Einstein
You have data. Lots of data. Einstein learns from all that data to deliver predictions and recommendations based on your unique business processes. Pair that with automation and you have the insights and time to truly connect with your customers.
SentiSum
Analyzes all customer touch points to accurately identify the largest areas of concern for your clients
Tamr
Breaks through data quality and data preparation bottlenecks to deliver better answers, faster – using all of your available data
More about Tamr
True AI
Save time for your customer service operators.
More about True AI
We provide AI-powered suggestions that save you precious time. The high accuracy of our suggestions lets you automate up to 33% of queries. This saves precious time for your customer service operator, which allows them to focus on the complex situations where customers need more attention. Your customers are happier as they get the service they deserve the moment they need it.
- Headquarters
- UK
Webio
Streamline inbound and outboundcustomer communications across all channels
More about Webio
Gives the power to make better business decisions by seeing all customer conversations across all channels. No more silos… just enhanced customer journeys, opportunities and outcomes.
- CEO
- Cormac O'Neill
- Headquarters
- Ireland
Wide Eyes Technologies
AI Visual Technology for the Fashion IndustryA unique way to solve your backend and sales paradigms
Directory as recorded in the 2018 site; company details are not maintained.